Telecentric Measurement System TM-X5000 Series

10001

No head has been found.

Please turn off the controller and connect to Head A, then reboot the controller.

An error occurred in the connection with the head. The head is being used beyond its rating.

(For example, the ambient temperature of the head is beyond the specification, or a non-supported head cable is being used.)

10002

Head B is not connected.

An unconnected head is specified in the tool settings.

10003

Undetected head is connected.

Turn off the controller and check the head model.

A head which is not supported by the controller is connected.

10004

No head can be recognized.

Please turn off the controller and connect to Head A, then reboot the controller.

• No heads are connected.
• The head connection cable is disconnected.

10005

Only Head B is connected.

When using only one head, Head A should be used.

Please turn off the controller and connect to Head A, then reboot the controller.

• A head is connected to Head Connector B only.
• A head is connected to Head Connector A as well, but the head connection cable is disconnected.

10030

An old head version is connected. Unsupported functions will be disabled.

An old head version is connected and functions that are not compatible with that head are set.

10105

An external unit that cannot be recognized is connected.

Turn off the controller and check the model of the external unit.

An external unit that is not supported by the controller is connected.

11001

Unable to load the selected program file. The program will be started with initialized settings.

The last used (saved) Program file is corrupt or has been deleted.

The Program that was exported using the Program backup does not contain the open Program.

11002

Failed to load because the image memory of the program is beyond the size. Some settings will be initialized.

• The resources memory or the image memory for the program file loaded at startup is full.
• The program being loaded exceeds the available resources memory or image memory.

11003

Failed to load the global setting. The global setting will be started with initialized settings.

• The system settings loaded at startup is from a incompatible version.
• The system settings file has a checksum error.
• The system settings file loaded at startup is corrupt.

11004

Unable to load the program file due to unsupported version. The program will be started with initialized settings.

The data in the specified Program was created with an incompatible version.

11005

Unable to load the program file due to checksum errors. The program will be started with initialized settings.

The specified Program file has a checksum error.

11006

Unable to load the program file due to damage. The program will be started with initialized settings.

The data in the specified Program file is corrupt and cannot be used.

11011

Failed to load because the resource memory of the program is beyond the size.

• Resource memory is full in the program setting file loaded at startup.
• The Program being loaded exceeds the available resources memory.

11031

If hold mode is turned off, the function to trigger multiple times is not available.

The device will start with the function to trigger multiple times disabled.

Hold mode is turned off when multiple trigger is enabled.

11032

Dependency between tools is cycling.

In the check when going into operation mode, there is a circular reference in the dependency between tools.

12001

Failed to access SD Card 1.

• A problem occurred while trying to access the SD memory card.
• There is a problem accessing the SD memory card.
• The controller could not recognize the format of SD memory card.
• An unsupported SD memory card is being used.

12002

Failed to access SD Card 2.

12003

SD Card 1 is full.

The SD memory card is full.

12004

SD Card 2 is full.

12005

Insert SD Card 1.

• No SD memory card is in the SD1 slot.
• An unsupported SD memory card is being used.

12006

Insert SD Card 2.

• No SD memory card is in the SD2 slot.
• An unsupported SD memory card is being used.
• Execute "SD Card2 Extraction” and then insert it again.

12007

Cannot find SD Card 1.

Be sure to keep the SD card 1 inserted during the power on.

SD Card 1 was removed while the power was ON.

12008

Execute the eject operation before removing the SD Card 2.

The SD card and files may be damaged.

The SD card was removed without using the [Remove SD Card 2] function.

12009

SD Card 1 is write-protected.

The write-protect switch on SD Card 1 is enabled.

12010

SD Card 2 is write-protected.

The write-protect switch on SD Card 2 is enabled.

12012

Unable to export to SD Card 2 due to a full output buffer.

SD Card 2 output buffer is full.

12014

Please turn off the power and reboot after having inserted the firmware SD card.

No firmware SD card is in the slot.

12101

Connect the USB HDD.

• No USB HDD is connected to the USB HDD connector.
• A USB HDD that is not supported by the controller is being used.

12102

Failed to access the USB HDD.

• A problem occurred while trying to access the USB HDD. There is a problem with access to the USB HDD.
• A USB HDD that is not supported by the controller is being used.
• The destination file is set to read-only.

12103

Unable to output to the USB HDD due to a full output buffer.

The output buffer for output to the USB HDD is full.

12104

The USB HDD is full.

There is not enough free space on the USB HDD.

12105

The USB HDD is write-protected.

The write-protect switch on the USB HDD is enabled.

12106

Execute the Remove USB HDD operation before removing the USB HDD.

The USB HDD and files may be damaged.

The USB HDD was removed without using the [Remove USB HDD] function.

12107

An unsupported USB device was connected.

Please remove the connected USB device.

A device other than mass storage class devices, such as a mouse, is connected to the USB 3.0 connector.

12108

The format of the USB HDD is incorrect.

Please format it.

The controller could not recognize the format of the USB HDD.

13101

An RS-232C communication time out error has occurred.

RS-232C communication has been down for 60 or more seconds with data output via the RS-232C port specified in the output settings.

13102

Unable to output to RS-232C due to a full output buffer.

The controller output buffer for outputting via the RS-232C port is full.

13201

Ethernet cable is not connected.

An error occurred with the Ethernet cable when data output via the Ethernet is specified in the output settings.

13202

An Ethernet communication time out error has occurred.

Ethernet communication has been down for 10 or more seconds when data output via the Ethernet is specified in the output settings.

13203

Failed in the Ethernet (Non-Procedural) communication.

An error occurred with the Ethernet communication when data output via Ethernet is specified in the output settings.

13204

Unable to output to Ethernet due to a full output buffer.

The controller output buffer for outputting via the Ethernet port is full.

13301

Failed to establish a link with the PLC.

An error occurred in the PLC-Link communication connection with the [Field network] settings in [Global] set to [PLC-Link].

13302

Unable to output to the PLC-Link due to a full output buffer.

The controller output buffer for outputting via PLC-Link is full.

(Image First)

13303

The delay of the handshake control causes skipping of the PLC communication result output.

As the amount of data output overflows the buffer, data output is suspended partially.

13401

Unable to make the terminal output due to a full output buffer.

The output buffer for output via the terminal is full.

13402

The delay of the handshake control causes skipping of the I/O terminal output.

As the amount of data output overflows the buffer, data output is suspended partially.

13501

Failed to connect to FTP server.

• The FTP server is not operating.
• An error occurred in the LAN connection with the FTP server.
• The IP address for the FTP server is incorrect.

13502

Failed to log in to FTP server.

The user ID and/or password for logging in to the FTP server is incorrect.

13503

Timeout error occurred during output to FTP server.

The controller logged in and began writing a file but was unable to complete the process within the specified time.

13504

Failed to output the file to FTP server.

The controller was able to log into the FTP server, but was not able to create a file.

13510

FTP output failed due to a full buffer.

The output buffer for output via FTP is full.

Reduce the amount of data to be output, so that the data for each measurement is output at a slower rate than they are output to the FTP. Or, extend the time between triggers/processing to allow for data to be output. Note: Results data are not written when the buffer is full.

13601

Ethernet/IP communication failed.

An error occurred in the EtherNet/IP communication connection with the [Field network] settings in [Global] set to [EtherNet/IP].

13602

Ethernet/IP output failed due to a full buffer.

The controller output buffer for outputting via the EtherNet/IP port is full.

13603

The delay of the handshake control causes skipping of the EtherNet/IP communication result output.

As the amount of data output overflows the buffer, data output is suspended partially.

13604

The EtherNet/IP unit cannot be recognized.

EtherNet/IP unit was not recognized and the controller cannot use EtherNet/IP communication.

13701

PROFINET communication failed.

An error occurred in the PROFINET communication connection with the [Field network] settings in [Global] set to [PROFINET].

13702

PROFINET output failed due to a full buffer.

The output buffer for output via PROFINET is full.

13703

The delay of the handshake control causes skipping of the PROFINET communication result output.

As the amount of data output overflows the buffer, data output is suspended partially.

13704

The PROFINET unit cannot be recognized.

The PROFINET unit is not recognized and the controller cannot use PROFINET communication.

13801

EtherCAT communication has failed.

Communication was interrupted. (When recovery is possible, recovery occurs automatically.)

13802

EtherCAT output failed due to a full buffer.

The controller output buffer for outputting via EtherCAT is full.

13803

The delay of the handshake causes skipping of the EtherCAT communication result output.

When the EtherCAT handshake is on, a delayed handshake caused results output via EtherCAT to be skipped.

13804

EtherCAT unit is not recognized.

The EtherCAT unit is not recognized and the controller cannot use EtherCAT communication.

14001

Insufficient processing memory.

Processing memory space available is insufficient.

14301

The controller was booted using an unsupported firmware.

Please turn off the power once and then update the firmware.

The controller was started with a firmware version not supported by the controller.

14501

Communication expansion unit n* is not found.

Please turn off the power temporarily and check the connection of the expansion units.

*n: communication expansion unit number (1 to 16)

• Please turn off the power temporarily and check the connection of the expansion units.
• If this error cannot be solved, malfunction of the expansion unit is considered. Please contact a local KEYENCE office.

14502

Expansion unit initialization failed.

Please turn off the power temporarily and check the connection of the expansion units.

• Please turn off the power temporarily and check the connection of the expansion units.
• If this error cannot be solved, malfunction of the expansion unit is considered. Please contact a local KEYENCE office.

14503

The internal temperature of the controller is high. As this may cause a breakdown, please check the installation condition and ambient temperature.

There is a problem with the controller installation, or the ambient temperature has exceeded the rated value.

(e.g.: Ventilation holes are blocked.)

14504

The internal temperature of the controller has exceeded the prescribed value.

Please turn off the power temporarily and check the installation condition and ambient temperature.

14506

Overcurrent was detected on the connected USB device. Please check the device connected to the USB.

• A device that consumes large current is connected to the USB host (the maximum rating is USB 2.0: 500 mA and USB 3.0: 900 mA).
• The cable is short-circuited.

14507

The configuration of the connected expansion units is invalid.

Please turn off the power temporarily and check the configuration of the expansion units.

An expansion unit that cannot be used on the controller is connected.

30006

IP address collision has occurred between the controller and other system on the network.

20003

Detect line failed.

20004

Circle/arc detection failed.

20005

Point detection failed.

20006

Standard model line detection failed.

20008

The timeout error has occurred.

20018

The settings of the tool to be referenced are invalid.

20034

Not measurable.

20042

Pitch detection failed.

20050

Contour detection failed.

20051

The maximum detectable limit has been exceeded.

20052

There is no reference image.

20053

No contours were found that match the base contour.

20054

Fitting failed.

20090

No measurements were performed in the measurement period.

20091

The measurement result of the referenced tool is invalid (ALARM).

20099

Tool execution error has occurred.

20112

Position adjustment failed.