RPA, or Robotic Process Automation, is a technology that utilizes virtual robots to emulate computer actions that a human would typically perform. These digital workers follow predefined rules and workflows, and are capable of:
- Launching applications
- Navigating the web and scraping information
- Formatting data and generating reports
- Automatically sending emails with progress updates
Unlike humans, RPA is able to run 24/7 and complete processes in exactly the same way everytime.